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AFTER BUILD. PROFESSIONAL AFTER CARE FOR NEW HOMES
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Did you know, if you’re building anything between 5 and 50 plots a year, you’re likely to be paying between 8 to 20 times more than you...
Editor
Mar 31, 20231 min read
BUY AFTERCARE OR EMERGENCY COVER ON LINE NOW
Now you can buy aftercare and emergency cover online and be set up in a matter of hours. It couldn't be simpler! Follow this link to...
72 views
Editor
Mar 31, 20231 min read
MAKE LIFE EASIER - GET THE APP!
For most new homes builders and developers, life is hectic and very often spent as much either on site or between site and the office, so...
15 views
Editor
Nov 30, 20223 min read
HAVE WE HAD BETTER ENDS TO A YEAR?
Well yes, for sure, but let’s not get down about it. It appears that 2023 could be a difficult year for house sales and that just focuses...
16 views
Editor
Nov 30, 20223 min read
WHEN DOES GREAT SERVICE START?
As a new home developer or housebuilder, where would you say great after care starts? We would say it starts before legal completion, at...
18 views
Editor
Nov 30, 20222 min read
HOW DO YOU HANDLE HANDOVERS?
One of the most common responses to this question is …. ‘We get the site manager to do it’. And our heart sinks at that remark. He may be...
19 views
Editor
Oct 24, 20223 min read
THE REAL COST OF AFTER CARE
The typical developer who manages their own after care is likely or not, spending a great deal more money in this pursuit, than they are...
21 views
Editor
Oct 21, 20223 min read
THE DEVELOPER'S DILEMMA
There are easier ways to make a living than as a property developer, particularly in today’s climate. The rewards can be significant, but...
9 views
Editor
Oct 4, 20221 min read
APP BASED SOLUTION TO COST EFFECTIVE AFTER CARE
Our approach to providing professional, reliable after care is based on the unique homeowner app: "Managing Your New Home". Free to...
19 views
Editor
Jul 18, 20223 min read
ANOTHER BRICK IN THE WALL
You must be of a certain age to remember Pink Floyd’s epic rock opera ‘Wall’ (1979), either way, there aren’t enough bricks in this...
18 views
Editor
Apr 1, 20221 min read
NEW APPOINTMENTS AT THE NHQB
Five senior appointments have been announced today, a significant step as the organisation gears up to register developers throughout the...
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Editor
Mar 30, 20222 min read
COMMUNICATION IS SO IMPORTANT
As a world we are more connected today than at any time in the history of mankind, and yet in some instances we’re still very poor at...
15 views
Editor
Mar 30, 20222 min read
HOW WE MANAGE A DEVELOPER'S CONTRACTORS
If you read our previous article on the Occupant Portal, you’ll recall that we make clear, no matter how smart technology is, it needs...
15 views
Editor
Mar 30, 20222 min read
TECHNOLOGY ALONE IS NOT THE ANSWER–BUT WITHOUT IT NO RESOURCE CAN PERFORM EFFECTIVELY
After Build has invested a great deal in technology over more recent years – but for the record, nowhere near as much as we invest in our...
14 views
Editor
Mar 30, 20223 min read
SO, YOU'VE LEGALLY COMPLETED - NOW WHAT?
Customer service (generally) in the UK does not have a great reputation. This is highlighted in research which estimates UK businesses...
9 views
Editor
Mar 28, 20222 min read
SNAG MANAGEMENT
Best laid plans and all that! Sometimes problems arise that throw an enormous great spanner in the works. We have witnessed quite a bit...
18 views
Editor
Mar 28, 20223 min read
WHAT IS A QUALITY ASSURANCE INSPECTION
Without question the single greatest difference between the new homes sector and just about any other industry you can think of is, the...
17 views
Editor
Mar 22, 20222 min read
WHY DO I NEED TO OFFER A HOME DEMONSTRATION?
Aside from the obvious answer, which is because the New Homes Quality Code requires you to, the analogy I would use for offering every...
11 views
Editor
Mar 21, 20223 min read
EMERGENCY IS A TRICKY ONE TO HANDLE INTERNALLY
Defined specifically in the new Quality Code as a level of cover to be provided to all customers, Emergency is a tricky one to manage on...
8 views
Editor
Mar 18, 20223 min read
THE TRUE ECONOMICS OF NEW HOMES AFTER CARE
There is a cost to after care, it isn’t free. Any developer who believes that they can avoid this will be disappointed as the need to...
22 views
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