Technology has revolutionised the way we do so many things and the pace at which it evolves is gaining momentum almost by the hour! But...

These are challenging times. World economies are looking down, competition is up, inflation has rocketed, energy costs have achieved...

Too many businesses think that customer service or after care is a nice thing to provide, if you can. It’s almost regarded as optional in...

Did you know, if you’re building anything between 5 and 50 plots a year, you’re likely to be paying between 8 to 20 times more than you...

Now you can buy aftercare and emergency cover online and be set up in a matter of hours. It couldn't be simpler! Follow this link to...

For most new homes builders and developers, life is hectic and very often spent as much either on site or between site and the office, so...

Well yes, for sure, but let’s not get down about it. It appears that 2023 could be a difficult year for house sales and that just focuses...

As a new home developer or housebuilder, where would you say great after care starts? We would say it starts before legal completion, at...

One of the most common responses to this question is …. ‘We get the site manager to do it’. And our heart sinks at that remark. He may be...

The typical developer who manages their own after care is likely or not, spending a great deal more money in this pursuit, than they are...

There are easier ways to make a living than as a property developer, particularly in today’s climate. The rewards can be significant, but...

Our approach to providing professional, reliable after care is based on the unique homeowner app: "Managing Your New Home". Free to...

You must be of a certain age to remember Pink Floyd’s epic rock opera ‘Wall’ (1979), either way, there aren’t enough bricks in this...

Five senior appointments have been announced today, a significant step as the organisation gears up to register developers throughout the...

As a world we are more connected today than at any time in the history of mankind, and yet in some instances we’re still very poor at...

If you read our previous article on the Occupant Portal, you’ll recall that we make clear, no matter how smart technology is, it needs...

After Build has invested a great deal in technology over more recent years – but for the record, nowhere near as much as we invest in our...

Customer service (generally) in the UK does not have a great reputation. This is highlighted in research which estimates UK businesses...

Best laid plans and all that! Sometimes problems arise that throw an enormous great spanner in the works. We have witnessed quite a bit...

Without question the single greatest difference between the new homes sector and just about any other industry you can think of is, the...