13% HOUSEBUILDERS FEEL NEW CODE TOO STRICT
Following the immense amount of work carried out by the New Homes Quality Board, we were interested in seeing the summary of responses to...
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AFTER BUILD. PROFESSIONAL AFTER CARE FOR NEW HOMES
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Editor
Nov 26, 20211 min read
NHO APPOINTED
The NHQB have announced their appointment of a New Homes Ombudsman following a long tender process. The Dispute Service have been...
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Editor
Aug 9, 20212 min read
SNAGGING SERVICE
We have published countless articles in our news pages about snags and snagging. It is a problem that has taxed housebuilders more than...
60 views
Editor
Aug 9, 20213 min read
QUALITY ASSURANCE INSPECTION
We spoke in an earlier article (‘Snagging Service’) about the problems of sites that have become overwhelmed by unresolved snags at the...
19 views
Editor
Aug 9, 20212 min read
HOME DEMONSTRATION
Fifty years ago, there wouldn’t have been too much to tell a buyer about their new home. The most complicated piece of technology would...
11 views
Editor
Aug 7, 20214 min read
AFTER CARE
For some new housebuilders, After Care has been more of a concept than a practical reality. Lacking a universally established...
66 views
Editor
Aug 6, 20212 min read
COMPLAINTS PROCESS
The ability for a consumer to complain is important and, to date this has been a largely dysfunctional aspect of how the new home...
13 views
Editor
Aug 3, 20213 min read
DRAFT CODE
If you have already received and read our previous article ‘Appointment of the New Homes Ombudsman’ you will have a good understanding of...
11 views
Editor
Aug 3, 20213 min read
APPOINTMENT OF THE NEW HOMES OMBUDSMAN
The new homes sector was probably the largest market without an ombudsman. Most other related sectors are already well served – housing...
53 views
Editor
Nov 27, 20202 min read
OMBUDSMAN NOVEMBER UPDATE
After Build have been closely following the progress of the commission and set up of a New Homes Ombudsman since we studied the results...
13 views
Editor
Jul 30, 20207 min read
DRAFT BILL
Presented to Parliament by the Secretary of State for Housing, Communities and Local Government by Command of Her Majesty July 2020. The...
6 views
Editor
Jul 20, 20201 min read
OMBUDSMAN UPDATE
In the quest to establish greater control of new home quality and a better redress for the consumer, details of the new homes ombudsman...
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Editor
May 26, 20202 min read
NEW HOMES QUALITY BOARD
In another critical step toward the introduction of the New Homes Ombudsman, an interim New Homes Quality Board was announced yesterday....
10 views
Editor
Mar 9, 20205 min read
NEW HOMES OMBUDSMAN LATEST
Many of you may recall that back in October, the Queen made a point of confirming the announcement of the New Homes Ombudsman in her...
9 views
Editor
Mar 6, 20202 min read
AFTER BUILD WOULD LIKE TO HELP YOU
Developers need to prepare to respond to the announcement that a New Homes Ombudsman will almost certainly be appointed in the coming...
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