If you want to avoid really disappointing your customer, then this is an article worth reading. The latest trend in new homes development...

What – ‘no’, you wouldn’t dream of it? Of course, you wouldn’t! What purchaser would happily buy a new property if it had no front door,...

Before you answer the question, this hypothetical scenario is based on a new property you have priced to sell at £350,000 … hence a...

Providing After Care means handling everyone's problems.

Because she finds reporting a defect a cinch!

He's just purchased a new home from a developer who provides 2 years After Care.

There are few experiences in life that have the potential to excite more than moving into a brand-new house.

But to get a happy ending you need a great start. And that means one where your customer receives the keys to their new home and finds ...

We have a brand-new government, and a noticeable optimism has returned. At the moment we can only judge them by their stated intent, as...

It's no easy job!

For almost five decades, Britain has failed to deliver homes at the pace of other wealthy nations in Europe, or even at the rate Britain did

There’s a serious side to this over used comic line. As developers, you do need a plan … for after care (don’t switch off, this couldn’t be

"You should get very few problems with our build" ... If we had £1 for every time we heard this, we would be rich by now!

One of the biproducts of providing after care is the accumulation of data. Capturing information to assist our management of new homes...

This is a desperately simple question to answer (YES of course you need to snag) and an equally difficult one to write about. Why – well...

So, the argument goes a little like this: in what is universally regarded as a ‘challenging’ market, after care is perceived to be a...

It has been a very difficult market for some time now. The new homes sector has been challenged by so many adverse conditions; Brexit,...

When times are tough (and few would disagree that they are tough right now) most business owners look to save money wherever possible....

Recently I bought a pair of trainers, online. Not the cheapest at £80 but I know that as trainers go, they were by no means the most...

There are things we do in business, not because it will make us more money, but because not doing them is likely to diminish what we’ve...