EVERYONE APPEARS HAPPY!
Providing After Care means handling everyone's problems.
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AFTER BUILD. PROFESSIONAL AFTER CARE FOR NEW HOMES
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Editor
Oct 211 min read
WHY IS THIS WOMAN SO PLEASED?
Because she finds reporting a defect a cinch!
2 views
Editor
Oct 212 min read
WHY DOES THIS MAN LOOK SO HAPPY?
He's just purchased a new home from a developer who provides 2 years After Care.
2 views
Editor
Sep 173 min read
BUYING A NEW HOUSE - HOW EXCITING! MAKING CERTAIN OF GREAT AFTER CARE IS CRITICAL.
There are few experiences in life that have the potential to excite more than moving into a brand-new house.
9 views
Editor
Sep 172 min read
AAHHH ... HAPPY EVER AFTER (WITH AFTER CARE).
But to get a happy ending you need a great start. And that means one where your customer receives the keys to their new home and finds ...
5 views
Editor
Sep 43 min read
BUILDING BRITAIN WITH AFTER CARE AND ATTENTION!
We have a brand-new government, and a noticeable optimism has returned. At the moment we can only judge them by their stated intent, as...
12 views
Editor
Sep 43 min read
2 views
Editor
Sep 44 min read
THOUGHTS ON A VERY REAL PROBLEM! HOW WELL WILL WE PROVIDE AFTER CARE FOR EVERY NEW HOME BUILT?
For almost five decades, Britain has failed to deliver homes at the pace of other wealthy nations in Europe, or even at the rate Britain did
2 views
Editor
Sep 42 min read
I HAVE A CUNNING PLAN! THINK ABOUT AFTER CARE.
There’s a serious side to this over used comic line. As developers, you do need a plan … for after care (don’t switch off, this couldn’t be
3 views
Editor
Sep 45 min read
YOU SHOULD GET VERY FEW PROBLEMS WITH OUR BUILD! HOW'S YOUR QUALITY CONTROL?
"You should get very few problems with our build" ... If we had £1 for every time we heard this, we would be rich by now!
5 views
Editor
Jun 46 min read
THE DNA OF A BUILD DEFECT.
One of the biproducts of providing after care is the accumulation of data. Capturing information to assist our management of new homes...
7 views
Editor
Jun 47 min read
DO I NEED SNAGGING - THE DEVELOPER'S CONUNDRUM?
This is a desperately simple question to answer (YES of course you need to snag) and an equally difficult one to write about. Why – well...
4 views
Editor
Jun 46 min read
DO I NEED AFTER CARE? THE DEVELOPER'S CONUNDRUM.
So, the argument goes a little like this: in what is universally regarded as a ‘challenging’ market, after care is perceived to be a...
4 views
Editor
Jan 172 min read
AFTER CARE FOR ADMINISTRATORS
It has been a very difficult market for some time now. The new homes sector has been challenged by so many adverse conditions; Brexit,...
22 views
Editor
Nov 2, 20233 min read
COST: WE ALL NEED TO SAVE MONEY WHERE WE CAN!
When times are tough (and few would disagree that they are tough right now) most business owners look to save money wherever possible....
17 views
Editor
Oct 9, 20233 min read
WHAT HAPPENS WHEN THERE IS AFTER CARE?
Recently I bought a pair of trainers, online. Not the cheapest at £80 but I know that as trainers go, they were by no means the most...
18 views
Editor
Oct 9, 20234 min read
WHAT HAPPENS WHEN THERE’S NO AFTER CARE?
There are things we do in business, not because it will make us more money, but because not doing them is likely to diminish what we’ve...
14 views
Editor
May 17, 20232 min read
WHO WANTS TO TALK TO A ROBOT?
Technology has revolutionised the way we do so many things and the pace at which it evolves is gaining momentum almost by the hour! But...
20 views
Editor
May 17, 20232 min read
GREAT AFTER CARE - GETTING IT RIGHT CAN BE TRICKY!
These are challenging times. World economies are looking down, competition is up, inflation has rocketed, energy costs have achieved...
17 views
Editor
May 17, 20232 min read
FAIL TO UNDERSTAND THE RELATIONSHIP BETWEEN CUSTOMER SERVICE AND BUSINESS GROWTH AT YOUR EXPENSE!
Too many businesses think that customer service or after care is a nice thing to provide, if you can. It’s almost regarded as optional in...
28 views
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