We are committed to accessibility through the website. Our aim is to make the site easier to use because of the changes we make.

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Site changes

The site has been created to be user friendly. However you may get the best use from our website by making changes to your own computer. Changes could include, getting the site spoken to them, changing its colour scheme, or increasing the font size. BBC My Web, My Way provides videos to watch on how to make changes like these. Your computer may have accessibility features and there may be extra software tools which can help you.

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We are planning to incorporate some of these features within this site in the future. In the meantime, it’s important to continually improve the website.

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Accessibility limits

The website might present some limitations despite the changes that we’ve made. We aim to communicate clearly however some articles may require a reasonable level of technical understanding.

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Website issues

If you find anything on the site difficult to use you can tell us and we’ll ensure your feedback is received. You can find information at the following link which will help you to report the problem.  ‘Contacting Organisations about Inaccessible Websites’. We welcome all constructive feed back because our customers’ views matter to us. Please contact us here if you have any concerns.