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Stop treating aftercare as a cost saving. It's usually the opposite!
"Aftercare is not an optional overhead. It is a fixed liability that every developer carries for two years."
You can either control it at a predictable cost today, or pay significantly more later through complaints, escalations, management time, remedial work, and reputational damage.
WITHOUT AFTER BUILD
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Unpredictable defect costs
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Internal staff diverted from construction
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Escalated complaints
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Negative online reviews/social media
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Greater remedial costs as issues worsen
WITH AFTER BUILD
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Fixed annual cost
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Professional homeowner service
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Faster defect resolution
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Reduced escalation/complaint handling
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Clear budgeting/predictable cash flow
Fixed-price means fixed-risk.
After Build provides fixed-price aftercare for SME housebuilders, giving you
predictable costs, happier homeowners and protection for your reputation.
In an uncertain market, why carry fixed customer care costs?
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Whether 10 defects are reported or 100, your budget remains predictable.
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No surprises.
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No need to recruit and manage an internal aftercare team.
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No rising administration costs as your developments complete.
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Just professional aftercare management delivered at a fixed agreed cost.
Every developer must provide aftercare. The question is whether you manage it proactively or pay for it reactively.
The developers that protect their reputation today are the developers that sell more homes tomorrow.
If you would like to talk more about how we could help your business, why not book a 10-minute After Care Cost Review?
We'll show you:
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What unmanaged aftercare is really costing
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Where complaints typically escalate
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How fixed-price aftercare protects cash flow
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Whether outsourcing makes commercial sense for your business
We work with developers, contractors and Housing Associations.
